Q: How long does it take to install the Hearthfall?
A: The average homeowner who has moderate skill with product assembly can install the Hearthfall in less than an hour. The unit comes in pieces that are somewhat heavy and require at least two people to lift into place. The unit can be compared to the installation of a washer or dryer.

Q: Can the unit be placed against any wall?
A: Yes, the Hearthfall easily installs against any flat wall as an alternative to the traditional fireplace. The back panel is removable for use in front of a vented fireplace.

Q: Does the Hearthfall have to be wired?
A: No, the unit simply plugs into any grounded, three prong wall outlet. However, it may be wired into the electrical system.

Q: Does the Hearthfall require plumbing?
A: No, the Hearthfall has a recirculation system. Fill the tank then push the remote button for the sounds and beauty of the outdoors. The Hearthfall may be plumbed if desired. We offer an automatic fills system that maintains the proper water level and dispenses the proper chemical solution to allow for zero maintenance.

Q: Is there a problem with overspray from the waterfall?
A: No, there is no problem with overspray. We have tested the unit on carpet and after hours of use the carpet was still dry.

Q: Is there a need for chemical to keep the water clean?
A: Yes, each unit comes with a six-month supply of pet safe chemical.

Q: Can the color be changed in the underwater lighting?
A: Yes, each unit comes with a set of four lenses: Ruby, aqua, amber and jade.